FM Regional Director- Management Services

Document Technologies (DTI) is America's fastest growing document outsourcing company. We believe that we have achieved this success by providing our customers the highest level of quality and service. This reputation for quality and performance rests 100% on the efforts of our employees.

In order to continue our growth and success, we must constantly look to add high-caliber individuals to our team. If you have a "can do" attitude, together with a "client first" set of priorities, we guarantee that we have an opportunity for you.

JOB SUMMARY:
- Oversee all aspects of FM operations, personnel, equipment, client relations and financial performance of established region
- Provide strategic direction to grow revenues, control production costs and achieve budget profit
- Work in conjunction with FM Director of Sales on prospective and existing client opportunities
- Expected to uphold the Standards of Service and best practices developed by DTI

RESPONSIBILITIES:
- Client Relations:
- Ensure compilation and review of monthly management report
- Ensure monthly meetings are being held between management staff and client
- Attend quarterly meeting with client
- Schedule & attend semi-annual social event with key contact (lunch, dinner etc.)
- Ensure completion of semi-annual client surveys
- Ensure completion of annual end-user surveys
- Oversee scheduling, preparation, review, and presentation of Annual Report
- Human Resources
- Recruit, develop and train management individuals into high performance team to optimize profitable revenue growth
- Establish a team of exceptional candidates to fill positions quickly and maintain full staff at all times
- Develop professional interviewing and screening processes for direct report candidates
- Prepare action plans for management level employees for focused achievement
- Conduct on-on-one evaluations with all direct reports to build more effective communication
- To more clearly understand training and development needs to motivate and promote exceptional management ability
- Responsible for the performance and development of the market¡¦s Site Manager team
- Display high ethics standard; integrity, work ethic and company loyalty
- Cost Controls/Business Development
- Maintain weekly reports of successes, challenges, up selling opportunities and support needed from VP of FM Operations
- Develop annual budget and business plans
- Manage financial performance according to established annual budgets
- Meet and exceed budgeted revenue and operating income
- Collaborate with the FM Director of Sales to develop operations plans for new and existing clients
- Continuously look for opportunities to increase the efficiency of our operations
- Frequent interaction with client contacts to enhance and develop our partnership
- Other duties as assigned


QUALIFICATIONS:
- Bachelor¡¦s degree in business management or related field. Master¡¦s degree preferred
- Minimum 5 years experience in Managed Services or Litigation document services
- Proven experience in managing multi-site operations
- Minimum 3 years management experience with profit and loss responsibility
- Minimum of 2 years professional level work experience in a production environment or legal environment
- Working knowledge of Microsoft products pertaining to the specific position including but not limited to Outlook, Word, and Excel etc

JOB REQUIREMENTS:
- Ability to travel to potential and current FM clients within specified region
- Flexibility in schedule to accommodate sales and operational needs
- Be personable, articulate, knowledgeable and professional in presenting oneself in a professional setting
- Ability to learn skills quickly
- Flexibility in dealing with simultaneous projects
- Attention to detail
- Ability to function with a high level of patience, tact and diplomacy in handling any ¡§complaint¡¨ situations
- Ability to lift or move 40 lbs. or greater
- Fine and/or gross motor skills, including the ability to grasp, lift and/or carry or otherwise move packages on a standard wheeled cart with a load capacity of 100lbs
- Ability to walk, bend, kneel, stand, and/or sit for an extended period of time
- Manual dexterity required for operating office machinery (phone, copy machines, binding equipment, etc)
- Reading, writing, and arithmetic skills required
- Visual acuity
- Able to convey information and ideas through speech in ways that others will understand
- Able to listen to and understand information and ideas presented through spoken words and sentences
- Able to speak clearly so listeners understand, identify and understand the speech of another person
- Excellent organizational skills
- Strong initiative required; ability to work independently with minimal direct supervision

Document Technologies offers outstanding career growth, a comprehensive benefits package, and a professional work environment. Be part of a winning team….Make the right choice…Document Technologies.
We encourage diverse candidates to apply.
Document Technologies Inc. is an equal opportunity/AA employer. M/F/V/D

Please apply on our website at:  http://dti.cytiva.com/detail.asp?jobid=dti2670
Or send your resume and salary requirements to: recruiting@dtiglobal.com